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Business Merchandise: Most Frequently Asked Questions

  • Yes! Available Inventory is listed and linked above the Available Sizes section on the item detail pages for most brands. In some cases, brand requirements do not allow inventory to be listed online. Email [email protected] if you can't find inventory availability for your business merchandise.

My Order Timelines

  • 2 to 3 weeks on average after proof approval.

Peak Season Order Details

  • The peak season is September through December.

My Shipping Timelines
  • By ground. Once your order is shipped, we will email you a tracking number - add us to your contact list so none of our emails go to your spam folder!

    To view our shipping costs for branded apparel and corporate merch, click here.

International Shipping Details
  • Yes! We can ship company merchandise internationally.

    Process: shop online, enter PK International as the business name and use our address then contact us directly after you place your online order for an international shipping quote: email [email protected].

    Please note standard and peak season order timelines don't apply for international orders.

    Can I ship my company merchandise internationally?

Proof Approval Process
  • Yes, fees may apply for proof edit requests.

Companion Products
  • A companion product is any custom apparel piece that’s available in both men’s and women’s options, so you can choose from either to meet the minimum order quantity (MOQ).

My Decoration Options
  • Easily! At check-out, upload your logo and choose your logo location, add any fonts, colors and sizing info you want in the notes field and place your order.

    A member of the Corporate Gear will then confirm your order and decoration details with you by email, and send a proof within 2 to 3 business days for your approval.

Decoration Guide
  • Simple: We do that for you! We know our merchandise, fabrics, and customizing process, and we always include you first to confirm the process and logo placement before we move forward with your order.

Multiple Logos and Blank Orders
  • Yes! A second logo can be added to most of our items. Just select "Add Second Logo." You’ll see a second logo charge of $6 per unit added to your shopping cart. A setup charge may be applied to your order after submitted based upon the item and the decoration method.

My Pricing, Minimums and Payment Types
  • You’ll always see the total price including estimated shipping in your cart. If it feels a little too complex of an order, just schedule a consultation to get feedback and guidance along with a quote.

Minimum Order Quantity (MOQ) Pricing
  • In order to provide all the services that we do, our business requires a minimum order quantity (MOQ) that changes by brand and seasonality. All custom marketing products have a specific MOQ listed on its product page.

    How do I find the minimum order quantity on Corporate Gear?

Tracking Inventory Online
  • Absolutely! Available Inventory is listed and linked above the Available Sizes section on the product detail pages for most brands. In some cases, brand requirements do not allow inventory to be listed online.

    Call (888) 293-5648 if you can't find inventory availability for your items.

Refunds and Returns
  • Once you receive your order, please check it for accuracy and quality as soon as possible. If there are any issues with your company branded items, please contact us within 10 days of receipt at [email protected].